Privacy Policy

    Last updated: · Reviewed by the Kaepa Hills team

    This policy explains what personal information Kaepa Hills collects through kaepahills.com, why we collect it and how it is handled.

    Information we collect

    Contact details you submit voluntarily through our enquiry forms, brochure request or WhatsApp link: name, email address, phone number, preferred language and any message you write.

    Technical and usage data collected by analytics and advertising tools when you consent: pages viewed, referring source, approximate location, device and browser type.

    How we use it

    To answer enquiries, send requested materials such as the brochure or availability information, and follow up about the project.

    To measure how the website performs and to improve its content. We do not sell personal information.

    Cookies and tracking

    Analytics and advertising cookies (Google Analytics and the Meta Pixel) only load after you accept them in the cookie banner. You can decline, and the site continues to work normally. You can withdraw consent at any time by clearing site data in your browser.

    Sharing and retention

    Information is shared only with service providers required to operate the site and communicate with you (hosting, email delivery, analytics), and with our legal or sales representatives when needed to answer your enquiry.

    We retain enquiry data for as long as it is needed for the sales conversation and any legal record-keeping obligation.

    Your rights

    You can request access to, correction of or deletion of the personal information we hold about you, and you can ask us to stop contacting you at any time.

    Questions about this page can be sent to kaepa01@gmail.com or by WhatsApp to +506 6389 1915.